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CRM comparison · 2026
Twenty CRM (75) and Close CRM (80) are closely matched — this is one of the tightest CRM comparisons in our database, with just 5 points separating them overall. Twenty CRM leads on Price / Value (95 vs 72), while Close CRM has the edge on Mobile App (78 vs 60). The two are closest on Ease of Use, where the gap is just 10 points. On pricing, Twenty CRM starts cheaper at $0/mo versus $49/mo. Use the radar chart and dimension table below to find which fits your specific priorities best.
Twenty CRM
Open-source CRM — self-host or use Twenty Cloud
75/100
Close CRM
CRM built for outbound sales with built-in calling
80/100
Radar comparison
Twenty CRM
75
Close CRM
80
Ease of Use
Onboarding speed, UI clarity, and setup without a consultant.
Pipeline Features
Deal stages, forecasting, and automation capabilities.
Integrations
Email, calendar, Slack, and third-party app connections.
Price / Value
Free tier, per-seat cost, and what is included at each tier.
Reporting
Built-in dashboards, custom reports, and analytics.
Mobile App
iOS/Android app quality and offline capability.
Overall Score
Based on our independent scoring across 6 dimensions, Close CRM scores 80/100 overall versus Twenty CRM's 75/100 — a 5-point margin. Close CRM leads on Price / Value in particular. That said, Twenty CRM may still be the right choice if the dimensions where it scores higher match your specific priorities — the radar chart above shows the full profile side by side.
Twenty CRM is cheaper at the entry level — it offers a permanent free tier, while Close CRM starts at $49/month. If budget is the primary constraint, Twenty CRM is the lower-risk starting point. Close CRM's paid features may justify the cost — compare the plan limits before committing.
Twenty CRM scores higher on Price / Value — 95/100 versus 72/100 for Close CRM. If price / value is your primary decision criterion, Twenty CRM is the stronger choice in this head-to-head.
Switching between crm tools is generally possible but involves migration effort: exporting your data or configuration from Twenty CRM, re-importing or reconfiguring in Close CRM, and updating any API integrations or environment variables in your codebase. The effort scales with how deeply embedded the tool is in your stack. Test Close CRM on a non-production project first before migrating.
Twenty CRM (75/100) is the better fit for teams who prioritise price / value — its strongest dimension — and who want a free entry point. Close CRM (80/100) is the better fit for teams who prioritise pipeline features and want a premium pricing tier. If both dimensions matter equally, the overall score winner (Close CRM) is the safer default choice.
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